Privacy Policy
Privacy and Data Protection
Your privacy is important to us. At Wellness Institut, we are committed to safeguarding your personal information. We collect, use, and protect your personal data in accordance with applicable privacy laws and regulations. To better understand how we handle your personal information, please take a moment to review our Privacy Policy, which explains in detail how we collect, use, store, and protect your data when you use our website and services.
By using our website and services, you consent to the collection and processing of your personal data as described in our Privacy Policy.
Privacy Policy for Wellness Institute
Effective Date: 1.12.2025
At Wellness Institut (“we,” “our,” “us”), we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services, in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679.
1. Information We Collect
We collect the following types of personal data when you interact with our website and services:
Personal Identification Information: Name, email address, phone number, billing address, and other similar information.
Account Information: Username, password, and any other data you provide when creating or updating your account.
Payment Information: Credit card details, payment history, and transaction records.
Usage Data: Information on how you interact with our website, including IP address, browser type, device information, and website usage patterns.
Course and Service Data: Information regarding your participation in our wellness courses, coaching, or accreditation programs.
2. How We Collect Your Information
We collect your personal data in the following ways:
Directly from You: When you register on our website, sign up for courses, subscribe to newsletters, or contact us.
Automatically: Through cookies and other tracking technologies when you visit our website.
From Third Parties: From payment providers, partners, or other services with whom we have a relationship, including social media accounts linked to our services.
3. Legal Basis for Data Processing
Under the GDPR, we process your personal data based on the following legal grounds:
Consent: When you voluntarily provide us with personal data (such as signing up for newsletters, courses, or coaching services).
Contractual Necessity: To fulfill our contractual obligations to you, such as processing payments and providing services (e.g., courses, coaching, and wellness accreditation).
Legal Obligation: When we are required to process your data to comply with a legal obligation (e.g., for tax or financial reporting).
Legitimate Interests: For legitimate business interests, such as improving our website and services or communicating with you about relevant products.
4. How We Use Your Information
We use the personal data we collect for the following purposes:
To provide and improve our services: Including wellness courses, coaching, accreditation, and customer support.
To process payments: For transactions related to our services and products.
To communicate with you: To send you information about your account, courses, coaching sessions, promotions, updates, and other related communications.
To personalize your experience: To offer tailored content and recommendations based on your preferences and behavior on our website.
To comply with legal obligations: Including accounting, taxation, and legal reporting requirements.
5. Sharing Your Information
We may share your personal data with the following third parties:
Service Providers: Third-party providers who assist with payment processing, email delivery, and website hosting.
Business Partners: Partners who may offer complementary services or products to you.
Authorities: When required by law, regulation, or legal process (e.g., to comply with a court order, tax reporting, or other legal obligations).
We do not sell your personal data to third parties.
6. International Data Transfers
If you are located outside of the European Economic Area (EEA), please be aware that your data may be transferred to and stored in countries that may not have the same level of data protection as your country of residence. By using our services, you consent to such transfers, which will be subject to appropriate safeguards, such as standard contractual clauses or Privacy Shield certifications where applicable.
7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. This includes keeping your information for as long as you maintain an account or have active transactions with us.
8. Your Data Protection Rights
Under the GDPR, you have the following rights regarding your personal data:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request corrections or updates to any inaccurate or incomplete personal data we hold.
Right to Erasure: You can request the deletion of your personal data, subject to certain conditions (e.g., if we no longer need it for the purposes it was collected).
Right to Restriction of Processing: You can request that we limit the processing of your personal data in specific circumstances.
Right to Data Portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format to transfer it to another service provider.
Right to Object: You can object to the processing of your personal data for marketing purposes or based on legitimate interests.
Right to Withdraw Consent: If we rely on your consent to process your personal data, you may withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact details below.
9. Security of Your Data
We use industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, secure servers, and access controls.
However, please be aware that no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand your preferences, remember login details, and analyze traffic on our website. For more information on how we use cookies, please refer to our Cookie Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us:
Wellness Institut
Email: hello@wellnessinstitut.us
Phone: (coming)
Address: Ulica Nikole Tesle 11, 9252 Radenci, Slovenia, Europe
You also have the right to lodge a complaint with the supervisory authority in your country, should you believe we have not complied with the GDPR or other relevant data protection laws.